Terms of Service

1. Who we are

testedroutes.com is operated by MB „Tested routes“ (operating as TestedRoutes), a Lithuanian small partnership (mažoji bendrija), company code 308073804, registered office: Kėdainių r. sav., Vilainių sen., Vilainių k., Melioratorių g. 10, LT-58103, Lithuania. Full entity details are on our Legal Notice page.

Contact: hello@testedroutes.com.

2. Eligibility and what you agree to

By using the site or buying a guide you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the site.

Minimum age. You must be at least 18 years old to purchase a guide. By placing an order you confirm that you are 18 or over and have the legal capacity to enter into a binding contract.

3. Our guides

TestedRoutes guides are digital travel guides – written by us, drawing on routes we have personally travelled. Each guide is delivered as a digital document immediately after payment.

What “tested” means

We use the name TestedRoutes because every guide we publish is grounded in real, first-hand travel. A guide may be built from multiple visits and cross-referenced experiences rather than a single back-to-back execution, and kept current without re-travelling every kilometre. In every case the route is curated, reviewed, and approved by us before publication. It is an honest, best-effort label, not a guarantee that every metre of every published route was walked, driven, or boated by us at the moment of publication.

Specifically, “tested” means:

• •we have travelled the route, or
• •we have travelled the route or significant parts of it, and have assembled or updated the remainder from the best available knowledge: operators, transport providers, official sources, and reports from travellers we trust; or
• •the route has evolved since our last visit (closures, re-routes, permit changes, new openings), and we have updated it through the same desk research and traveller reports, without necessarily revisiting in person.

What we do not guarantee. Travel changes faster than any guide can. We do not guarantee that prices are accurate to the day, that every named restaurant or operator is still trading at the time of your trip, that every booking link is still functional, or that every timetable matches exactly. The value of a TestedRoutes guide is the route, the logistics, and the picks – the structure of the trip stands up even if a specific restaurant has changed hands.

If you find anything in a guide that is wrong, out of date, or no longer matches reality on the ground, please email hello@testedroutes.com. We update guides on receipt of credible reports – correcting them is part of the product.

What the “Last reviewed” date means

Each guide displays a Last reviewed date on its page. That date is the most recent point at which we (or our review process) re-checked the route's key facts and confirmed the guide still reflects what someone would find on the ground. It is not a guarantee that the route was physically re-walked, re-driven, or re-boated on that date.

A review covers, at minimum:

• •Access & permits – the route is still legally and practically accessible; no new closures, permit regimes, or restrictions have been introduced.
• •Transport – the named transport options still exist, and timetables / fares have not changed in ways that break the plan.
• •Operators & bookings – named operators, accommodations, huts, ferries, ticket platforms, and similar third parties are still in business and still bookable through the channels described.
• •Seasonality & conditions – the season windows we recommend still hold; we surface any newly known closures, weather constraints, or hazards.
• •Reader reports – we incorporate any credible reports we've received since the last review.

Reviews are performed by a human reviewer, or by an automated review process that flags suspected changes for a human to confirm. When a review identifies a material change, we update the guide and bump the Last reviewed date; minor cosmetic edits alone do not bump the date.

Immediate delivery and your right of withdrawal

Guides are digital products delivered as a downloadable PDF immediately after your payment is confirmed. By placing your order you (i) request that delivery begin immediately, before any cooling-off period expires; and (ii) acknowledge that, once delivery has begun, you lose any statutory right of withdrawal you would otherwise have for digital content (including, for EU consumers, the 14-day right of withdrawal under Article 16(m) of Directive 2011/83/EU on Consumer Rights).

This statutory waiver is separate from – and does not limit – our voluntary 30-day no-questions-asked refund described in section 6 and in our Refund Policy. If you don't want delivery to begin immediately, please email hello@testedroutes.com before completing checkout.

4. Payments and our payment processor

Payments are processed by Polar Software Inc. (polar.sh), who acts as the Merchant of Record for the sale. Polar appears as the seller on your invoice, handles payment processing and customer billing, and is responsible for collecting and remitting any applicable sales taxes (including EU VAT and US sales tax where applicable).

By completing a purchase you also accept Polar's Terms of Service and Privacy Policy for the transaction itself. Your contract for the underlying digital product is with us; the contract for the payment transaction is with Polar.

5. Your licence to use a guide

When you buy a guide we grant you a personal, non-transferable, worldwide licence to use it for your own travel planning. You may:

• •print copies for your own use;
• •share the file with members of your immediate travel party.

You may not:

• •redistribute the guide publicly, including on social media or file-sharing platforms;
• •resell or sublicense it;
• •use it for commercial trip-planning services without our written permission;
• •use the guide or any of its content for the scraping, dataset-creation, or AI-training purposes prohibited in section 9.

6. Refunds

We offer a 30-day, no-questions-asked refund on every guide. See the Refund Policy for how to request one. This is in addition to any mandatory consumer rights you have under the law of your country of residence, and is offered separately from – and on top of – the statutory waiver described in section 3.

Where we detect a pattern of repeated purchase-and-refund across multiple guides that indicates the policy is being used to obtain guides without payment, we may, at our reasonable discretion, decline further refunds. If your bank has already reversed a payment through a chargeback, no separate refund is owed for the same transaction.

7. User content

You may be able to submit content to us: reviews, ratings, testimonials, photos, videos, comments, and reader reports (together, “user content”), through the site or by email. If you tag or mention us on social media, we may reshare your post using that platform's native sharing features; before using your social content anywhere else, we will ask you first.

You keep ownership of your user content. By submitting it through the site or by email, or by confirming to us on social media that we may use it, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt (for example, cropping or trimming for format), publish, and display it on testedroutes.com, in our guides and newsletters, on our social media channels, and in our marketing (including paid ads). Where we attribute, we use your first name and last initial, or your social media handle.

You confirm that the content is yours, that it does not infringe anyone else's rights, and that it is lawful. We may decline, edit for length or clarity (never meaning), or remove any user content at our discretion. Reviews we display come from verified buyers unless labelled otherwise.

You can withdraw your content at any time by emailing hello@testedroutes.com; we will remove it from our own properties within a reasonable time (materials already printed or distributed excepted). User content is provided without compensation.

If you contact us by email, send us a reader report, or share feedback about a guide, you agree that we may use the factual information you supply to improve the guide for all readers. Personally identifiable details from your message (your name, email address, etc.) will not be published or shared without your separate consent.

8. Newsletter

If you subscribe to our newsletter, you'll receive a confirmation email (double opt-in). You can unsubscribe at any time using the link at the bottom of any newsletter email, or by writing to newsletter@testedroutes.com.

9. Intellectual property

All content on testedroutes.com – guides, photographs, maps, text, and design – is owned by MB „Tested routes“ or its licensors and is protected by copyright. The licence in section 5 is the only right you receive in our content; nothing else on the site grants you additional rights.

Quoting our content. You may quote up to 500 characters from our free content (Inspire pages and blog posts) with attribution to TestedRoutes and a link to the source page. Anything beyond that, including any quoting of paid guide content, requires our written permission – email hello@testedroutes.com.

Systematic extraction. Except for the quoting permitted above and the indexing of our free content that our robots.txt permits, you may not scrape, crawl, mine, systematically copy, or extract content or data from testedroutes.com by manual or automated means, or use any of our content to create datasets, embeddings, or machine-learning or AI models, or for any other automated collection.

Reporting infringement

If you believe content on testedroutes.com infringes your copyright, trademark, or other intellectual-property right, please email legal@testedroutes.com with:

• •identification of the work or right you say is infringed;
• •the URL(s) or location of the allegedly infringing material on our site;
• •your contact information (name, email, postal address, telephone);
• •a good-faith statement that the use is not authorised by you, your agent, or the law;
• •a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorised to act on the right-holder's behalf;
• •your physical or electronic signature.

We will review notices promptly and, where appropriate, remove or disable access to the material in line with the Digital Millennium Copyright Act (DMCA) safe-harbour procedure and the EU Digital Services Act (DSA) Article 16 notice-and-action mechanism. Repeat infringers may have access to the site terminated.

If your content was removed following a notice and you believe the removal was mistaken, you may send a counter-notice to legal@testedroutes.com with your contact details and an explanation; we will review it and may restore the material where justified.

10. Disclaimers

The guides describe routes tested as described in section 3, but conditions change and your experience may differ. We provide the site and the guides “as is” and do not warrant that any specific outcome will follow from using them. Travel can involve risk; you are responsible for assessing whether a route is suitable for you and for taking reasonable safety precautions.

Not professional advice. Our guides and site content are informational only. They are not legal, medical, financial, immigration, visa, or safety advice. Health decisions (including vaccinations, malaria prevention, altitude, diving, pregnancy, food allergies, and infectious-disease precautions) should always be made with an appropriately qualified professional.

Entry requirements. Visa rules, passport-validity requirements, permits, customs rules, and other entry requirements change frequently and vary by nationality. Always verify current requirements with official government sources before you travel. We strongly recommend appropriate travel insurance for every trip.

Third-party services. We are not a party to, and are not responsible for, services provided by airlines, hotels, tour operators, transport providers, booking platforms, or any other third party – including those we recommend or link to in a guide.

11. Limitation of liability

To the maximum extent permitted by law, our total liability arising from your use of the site or any guide is limited to the amount you paid us for the guide in question. We are not liable for indirect or consequential losses (for example, missed connections, lost bookings, or trip cancellations).

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud or for death or personal injury caused by negligence.

12. Indemnification

You agree to indemnify and hold MB „Tested routes“ (and its directors, employees, contractors, and agents) harmless from any third-party claim, loss, or expense (including reasonable legal fees) arising from your breach of these terms, your misuse of a guide outside the licence in section 5, or your violation of any applicable law in your use of the site or any guide. This obligation does not apply to the extent the claim arises from our own breach of these terms or our negligence.

13. Dispute resolution and governing law

We sell guides globally. The rules below set out where any dispute will be heard and what law will apply.

Try us first

Before starting any formal dispute, please email legal@testedroutes.com and give us 30 days to try to resolve the issue informally. Most problems can be sorted out with a single email.

Consumers may also refer a dispute to the State Consumer Rights Protection Authority of Lithuania (Valstybinė vartotojų teisių apsaugos tarnyba, www.vvtat.lt) for out-of-court resolution, or to the equivalent consumer body in their country of residence.

Governing law

These terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of the Republic of Lithuania, without regard to its conflict-of-laws rules.

Consumers in the EU and UK

If you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom, you also benefit from the mandatory consumer protections of your country of residence – these terms do not override those, and disputes you bring as a consumer may be heard in your local courts as your local law allows.

Buyers outside the EU, EEA, and UK – binding arbitration

If you reside outside the EU, the EEA, and the UK, any dispute arising out of or relating to these terms or your purchase that is not resolved informally shall be finally settled by binding arbitration administered by the Vilnius Court of Commercial Arbitration (VCCA) in accordance with its Rules of Arbitration in force at the time of filing. The seat of arbitration shall be Vilnius, Lithuania. The language of the arbitration shall be English. The arbitral award is final and binding on the parties.

Class-action and jury-trial waiver. To the maximum extent permitted by applicable law, you and we each waive any right to: (i) bring or participate in a class action, collective action, or representative proceeding against the other; and (ii) trial by jury. Disputes will be resolved on an individual basis only.

Small-claims carve-out. Either party may bring a claim in a competent small-claims court of the defendant's jurisdiction instead of arbitration, provided the claim qualifies under that court's rules and remains in that forum.

14. Force majeure

We are not in breach of these terms or otherwise liable for any failure or delay in our performance caused by events beyond our reasonable control, including natural disasters, war, civil unrest, terrorism, acts of government, labour disputes, network or hosting outages, or third-party-supplier failures. We will, however, take reasonable steps to mitigate the impact of any such event on you.

15. General provisions

Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect, and the invalid provision will be interpreted (or, if necessary, replaced) so as to come as close as possible to the original intent while being enforceable.

Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets, on notice to you.

Entire agreement

These terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the site and any guide you purchase, and supersede any prior or contemporaneous communications on the same subject matter.

No waiver

Our failure to enforce any provision of these terms is not a waiver of that provision and does not prevent us from enforcing it later.

Language

These terms are written in English. Any translation is for convenience only; in the event of any inconsistency between the English version and a translated version, the English version prevails.

16. Changes to these terms

We may update these terms from time to time. The “last updated” date at the top reflects the most recent revision. Material changes will be announced on the site or, where appropriate, by email. Continued use of the site after a change means you accept the updated terms. Changes will not apply retroactively to disputes arising before the change took effect.

17. Contact

Questions about these terms: hello@testedroutes.com. Intellectual-property notices: legal@testedroutes.com. See also our Legal Notice and Privacy Policy.